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Frequently Asked Questions

Do I need a Visa to enter Morocco?
Depending on your nationality, you may need a visa to enter Morocco.

Visa Requirements: 
A visa is required by all overseas nationals except for:
Nationals of the European Union (EU) and nationals of the Commonwealth countries. 
Nationals of the following countries: Andorra, Argentina, Bahrain, Brazil, Chile, Congo, Cote d'Ivoire, Guinea, Iceland, Indonesia, South Korea, Liberia, Lybia, Liechtenstein, Mali, Malta, Mexico, Monaco, New Zealand, Niger, Norway, Oman, Peru, Philippines, Qatar, Romania, Saudi Arabia, Senegal, Switzerland, Tunisia, Turkey, United Arab Emirates and Venezuela. 


What languages are spoken in Morocco? 
The official written language is Arabic. The main spoken language is Moroccan Arabic, an Arabic dialect that often includes French and Spanish words. French is very widely spoken throughout the country and often used to conduct business. There are also three Berber languages: Tarifit, Tamazight, and Tashelhit.


what about the weather ?
Morocco has a very varied geography ranging from sea-level to 4000m- high mountains and a temperate Mediterranean coastline with the harch fringes of the sahara desert. The climate of the High Atlas follows a similar pattern although it is more extreme with bitterly cold winters lasting from October to mid-June. More information can be found at http://www.weather-forecast.com/countries/Morocco


What is the best time for trekking?

Best time for trekking is autumn (September through November) and spring (March through May). For winter enthusiasts we also offer a Toubkal winter trek.


  • What is included in  the price?
    • Transfer from Marrakech or Ouarzazate at the start and the end of the trek (to be agreed during the reservation time).
    • Accommodation on the trek. This is usually in tents, occasionally in Berber houses or a refuge (depending on the trek chosen and season).
    • All meals on the trek. Meals are freshly prepared and cooked and are typical Moroccan dishes (tajine, soup, couscous) , tea and coffee included with all meals.
    • The services of a qualified, experienced English or French spanish-speaking mountain guide.
    • Mules, muleteers and cook. The mules carry your heavy luggage (a rucksack or holdall is recommended). You only need carry a day pack.

  • What is not included in the price?
    • Accommodation in Marrakech.
    • Travel insurance.
    • Ski equipment (Ski Touring), Crampons, Ice Axes,…
    • Medical or accident insurance.
    • Personal gear (sleeping bags, shoes, ….)

  • Do you arrange Accommodation in Marrakech and airport transfers?
  • If you enquire about it we do arrange as we work with more then 30 Riads and hotels in Marrakech , Also Airport transfer can be arranged.

  • Do you pick us up from where we stay in Marrakech?
  • All our driver know Marrakech and any where in Morocco like the back of their hands, so we can pick you up from where ever you stay.

  • What is the Accommodation during the trek?
    That depends on season, itinerary and clients interest, we use tents, local houses and mountain huts.

  • Can I change the trek?
  • Yes the trek can be changed if you ask for that, or if the weather condition require the trekking route to be altered to ensure your safety.

Is there a maximum or minimum number?
No, except for treks to the Saghro and Siroua regions where we require a minimum number of 4. For other treks a good number is between 2 and 14. But we cater for sole travellers and large groups.


What kind of clothes is needed for trekking?

Here is the equipment and clothing we suggest:

Clothing: Good walking boots and socks, Comfortable shoes/slippers for camp/guesthouse, Trekking pants, Lightweight waterproof, over-trousers / rain-pants, Underwear, Long johns, T-shirts, Fleece jacket or warm jumper, Lightweight windproof/waterproof jacket, Hat, Goggles (winter) and sunglasses (summer), Lightweight thermal or fleece, gloves .

Equipment: 3 to 4 season sleeping bag, Walking stick, Day sack/backpack, Headtorch / headlamp, Basic First Aid Kit , Ice axe and crampons (winter) , Water bottle or camel back (recommended), Penknife (useful)

Other: Personal items (e.g. towel, sunscreen, wipes, toilet tissues, antibacterial handwash) , Small First Aid Kit including insect repellent, plasters, meds, Small rubbish bag to carry out what you carry in Matches e.g. burn toilet paper Trail snacks, Zip- Up bags for camera, Repair kit (eg. needle, thread, duct tape)


How difficult are the treks?

(Easy): Tend to be short day treks at low altitudes. Easy trek can be enjoyed by anyone who leads a reasonably active life and no special preparation is required.

(Moderate): Will usually involve some longer treks (4-6 hours/day) at low altitudes (below 3000m). Some previous hill walking experience would be beneficial but these treks should be within the capabilities of those who lead a normal active life. Moderate trek may contain some optional difficult days, and so as to get the best out of the trip we would advise that you tone up your fitness before you join.

(Difficult): Are for the more serious hill walker and a higher level of physical fitness is required. Trekking days are normally 6-8 hours and may involve up to 900m or more of ascent and descent. You should be prepared for several consecutive days walking, often at higher altitudes, so stamina is important.


How can I cancel my booking?

When you have to cancel your booking due to circumstances, you should contact us by phone or e-mail.


How can I pay?

Before we start making the arrangements for your trek we need to ask you to send us a deposit as a confirmation. This deposit can be paid either by Western Union or to our bank account. If your departure date is close, then a phone call will also be sufficient as a confirmation

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